Email form issues
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No matter what I do or what I use my email forms for my site won’t send. I just keep getting error messages. I tried several different plugins, re-routing the mail to the site from local to external, and tried changing recaptcha keys to see if any of those were the issue. No improvement.
Anyone have any ideas?
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Hi @candace2017 ,
How terrible! I hope this issue is resolved soon.
So we can better assist you, could you please tell us the URL of the site you are enquiring about? Reading your explanation, I get the feeling you are using a self-hosted version of WordPress provided by WordPress.org. If so, then unfortunately, there isn’t much we can do for you here, as these forums are for enquiries related to WordPress.com services.
WordPress.com and WordPress.org
If you are using a WordPress.org installation, then the best thing you can do is head over to their forums at the following link.
https://wordpress.org/support/forums/
And if you are indeed enquiring about a WordPress.com site, we would be more than happy to help you out.All the best!
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Thanks for getting back, @candace2017 . Thank you for the extra information, too!
If you have a look at the following page from GoDaddy, you will see the WordPress they offer is from WordPress.org. (For example, check out the paragraph “How does your version of WordPress differ from other installations?”, found at the bottom of the page under “Frequently asked questions”)
https://www.godaddy.com/hosting/wordpress-hostingMy best suggestion for you is to contact GoDaddy support. They should have access to your site and be able to help you out with your issues most promptly.
https://www.godaddy.com/helpI hope your issue is resolved soon!
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