Email forwarding not working

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  jonwrightsessions · Member · Feb 11, 2015 at 2:56 pm

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  Hi, only one of my email forwards is working, any ideas?

  I have four set up on jonwright.co.uk:

  jon@ (working),
  info@ (not working)
  sessions@ (not working)
  soundtracks@ (not working)

  I’ve deleted and re-set up the non-working forwards, not fixed. They’re all forwarding to the same gmail account.

  Any idea how I can go about resolving this please?

  Thanks
  Jon

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 15, 2015 at 9:47 pm

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  I’m sorry I am unable to help you resolve this. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  lizthefair · Member · Feb 16, 2015 at 4:56 pm

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  Could you tell me a little more about how the other addresses are failing?

  For example, are you getting an error message somewhere? Are the e-mail messages you send to the non-working addresses bouncing? Do they seem to send ok, but then never show up in your account?

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  skonegirlarmy · Member · Mar 3, 2015 at 9:55 pm

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  i’m having the same problem.

  stacey@

  isn’t working. i have had feedback that others aren’t receiving emails that seemed to send okay via gmail. i have also not received emails sent to that address that others have told me they sent.

  the blog is yegwed.com

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  fpierce · Member · Mar 4, 2015 at 1:04 pm

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  I’m having a similar problem. The forwarding is going to two emails, an old deleted one and a new one. It’s inconsistent, but mostly going to the old email. Even the verification email went to both emails.

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  lizthefair · Member · Mar 4, 2015 at 5:04 pm

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  @fpierce and @skonegirlarmy could you each open a new thread with your questions? E-mail questions can get pretty involved and trying to do several in the same thread doesn’t work very well. Since you both have an upgrade you can get a direct response from staff by using the contact form:

  Contact us

  You’ll be asked a couple of questions first, but if you go through the process you’ll be able to submit either a private e-mail ticket or a question to our Staff Answers forum.

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  hlynn78 · Member · Mar 9, 2015 at 3:16 pm

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  I’m also having a problem with the email forwarding all of a sudden. Maybe there is a systematic issue? Email is simply not appearing, no bounced message errors, etc.

  aetherieworks.com

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  lizthefair · Member · Mar 9, 2015 at 8:56 pm

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  Hi hlynn78, thanks for opening a private ticket. We’ll check into your issue and respond there.

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  therisingprofessional · Member · Mar 16, 2015 at 8:30 pm

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  I’m also having the same issue. None of my emails are forwarding but I’m also not getting any bounce backs.

  therisingprofessional.com.

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  lizthefair · Member · Mar 16, 2015 at 10:08 pm

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  @ therisingprofessional,

  E-mail questions can get pretty involved and trying to do several in the same thread doesn’t work very well. Since you have an upgrade you can get a direct response from staff by using the contact form:

  Contact

  
  You’ll be asked a couple of questions first, but if you go through the process you’ll be able to submit either a private e-mail ticket or a question to our Staff Answers forum.

  I’m also going to close this thread since we can’t resolve multiple forwarding issues here.