Email glitch? Cannot remember password but emails won't register
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I’ve recently tried logging in to my account for the blog http://www.ktarrantmusic.wordpress.com, but I cannot remember my password.
I tried renewing it using the username but didn’t get an email on any of my addresses, which I thought was odd, so I then tried recovering it using all my email addresses I could think of, but only one worked and it sent me the recovery for my old one, not my ktarrantmusic one. I know one of my emails must be linked to this account, I just can’t remember which one.
I can’t use the Account Recovery form because I’ve never purchased anything on WordPress, I don’t have my activation URL as I can’t access my email, and I don’t have Two-Step Authentication as I didn’t know how to set that up at the time. I can provide any personal information needed but I can’t get in contact with a staff member to do this because it won’t let me submit the form without one of those pieces of information.
Is there anything I can do to recover this blog? I don’t want to lose it!
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Hello Katie –
A lot of times these WordPress.com emails are ending up in spam or junk folders, or some other (social?) folders.
I will email the address on file, if you don’t see anything – do a global or advanced search of your emails to see if you can find them.
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