Email goes to customer's Spam

  • Unknown's avatar
    estheticworldbeauty · Member ·

    Hello, when customer’s order, they do not get email in inbox, but they get in Spam folder (Gmail).
    Please, this is important, what I can do (free option) to make sure emails are delivered? Is there any plugin that can change server/smpt or whatever?

    Thanks!!!

    The blog I need help with is: (visible only to logged in users)

  • avydun · Staff ·

    You would have to configure your DKIM and SPF settings properly, as mentioned by your email service provider to ensure properly delivery of the email to your customers’ inbox.

    Also, is this about http://steamshopsrbija.com/? I see that it’s a WordPress.org and not hosted with WordPress.com. You can learn the differences between a self-hosted WordPress (WordPress.org) site and a WordPress.com site here.

    For questions related to WordPress.org sites, you can ask for help the WordPress.org forums.

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