Email Invites Not Arriving
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EMail invites from WordPress.com are not being received. They are not being filtered and consigned to spam; they do not seem to be arriving at the mail server.
I sent invites for viewer and for editor roles, neither arrived.
A test email to the same email address as used in the invite, sent from a different email account, arrived in seconds.
The email address of the invited user is not currently a WordPress registered user email, so having email notifications turned off is not the cause of this issue.
The blog is currently private [hence no link] while under development.
Blog url: http://ongaana.wordpress.com/The blog I need help with is: (visible only to logged in users)
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You have two separate email address settings at WordPress.com.
Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.
Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.
Note: What if the emails aren’t getting through? http://en.support.wordpress.com/email-notifications/#what-if-the-emails-arent-getting-through
Note: This thread has been flagged for Staff assistance. -
I only see one invite sent from you for an Editor role. Would you please try deleting and re-sending it?
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@maxmanx
Thanks for your prompt attention
Invite deleted and re-sent
@timethief Thanks for adding the useful info, and for flagging this topic
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Ok, I made a slight tweak on this end, so please delete and re-send one more time.
If you’re still having trouble, please check the email’s spam folder.
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I repeated the delete-resend procedure – still no incoming email.
Then I checked the spam folder, even though I had white-listed “(email visible only to moderators and staff)” and there it was!
The email came from “(email visible only to moderators and staff)” :) d’oh
Many many thanks for resolving this issue so quickly.
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