email is not recognized

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  manstore1mail · Member · Nov 3, 2018 at 12:14 pm

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  I can not access my website, manstore1.com. my original email address is no longer being accepted. Not exactly sure where to go from here. Thanks

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  torres126 · Member · Nov 3, 2018 at 12:20 pm

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  Hi,

  It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider.

  Hope this gets fixed soon!

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  shreyashdubey311 · Member · Nov 3, 2018 at 12:26 pm

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  Hi there,

  Go to file Manager – Public-Html- check wp-config where you find username and password of the database

  logged into the database and check your email id and reset password