Email isnt working after redirect of domain

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  econciergelive · Member · Aug 13, 2011 at 2:47 pm

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  Hello all,

  I have a website called http://www.econciergelive.com. I recently redirected my webs.com domain to my wordpress blog. I was told I need to enter MX records somewhere. I have also been told I need to enter Cname records somewhere. I have the information that I need for that from webs but I dont understand the wordpress format or where to put it. Can someone help me format the information I was given from webs into my wordpress settings?

  Is this the DNS record area of the domain name? The example I see of a MX or Cname entry is confusing compared to what they gave me. here is what they gave me.

  * Host: econciergelive.com.
  * Address: sitemail.everyone.net.
  * Type: MX
  * Priority: 0

  * Host: webmail.econciergelive.com.
  * Address: siteurl.everyone.net.
  * Type: CNAME
  * Priority: 0

  The blog I need help with is: (visible only to logged in users)

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  airodyssey · Member · Aug 13, 2011 at 2:53 pm

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  Hi. You are referring to this?
  http://en.support.wordpress.com/domain-mapping/custom-dns/

  It is confusing indeed, because they don’t seem to clarify the difference between your domain name and the server itself.
  Try this.

  MX 0 SITEMAIL.EVERYONE.NET.
  CNAME WEBMAIL SITEURL.EVERYONE.NET.

  If it doesn’t work, show your mail provider the URL I gave you.

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  smd24530 · Member · Aug 13, 2011 at 3:04 pm

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  Does anyone know how I can install the customer/technical support connection on my page? I tried to update to my domain name but for some reason even though I clicked to do it several times, it didn’t work and I am getting an error message saying that the domain upgrade has expired! Please help…:) Thanks!

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  airodyssey · Member · Aug 13, 2011 at 3:07 pm

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  @smd24530: For the sake of organization, please start a separate topic, specify the domain name in question, and we’ll take it from there.
  https://en.forums.wordpress.com/?new=1

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  econciergelive · Member · Aug 15, 2011 at 3:16 pm

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  Thank you for that format. Where exactly do I add this information? In the DNS area of the domain?

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  airodyssey · Member · Aug 16, 2011 at 12:47 am

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  @econciergelive: Check the link I gave you and read it carefully. It explains just where to go and where to add the information.

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  econciergelive · Member · Sep 13, 2011 at 3:57 pm

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  SorryI forgot to respond! Air you are brilliant! Thank you it worked!

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  airodyssey · Member · Sep 13, 2011 at 10:57 pm

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  You’re welcome :-)

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  giftgetter · Member · Sep 14, 2011 at 2:46 am

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  My domain registrar gave us the following MX and CNAME records to redirect my email:

  In C Name: mail.presentsonthego.com points to webmail03.register.com
  In MX presentsonthego.com Priority. High mx05.register.com; Medium mx06.register.com

  How do I input this correctly so that it works? So far no luck. Thanks!