email issue

  • Unknown's avatar
    jmhandmadecreations · Member ·

    I started wordpress with my personal email which was silly … but now I have changed it and it has been confirmed (gmail) but still not showing on wordpress with the new gmail and I also dont recieve any messages on the contact us page

    I have tried a few plugins to help with recieving emails but nothing works… so now im thinking its an issue because its showing the wrong email on the page

    http://jmhandmadecreations.ca

  • fstat · Staff ·

    Hi there,

    Your site jmhandmadecreations.ca is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by GoDaddy. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you need to ask over at the WordPress.org forums:

    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

    WordPress.com vs. WordPress.org

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