Email issue from contact us and newsletter forms

• 

  siqdee02eee636c · Member · Jun 8, 2022 at 3:17 pm

  • Copy link
  • Add topic to favorites

  I can receive confirmation emails to my personal email but I can’t receive the same emails to my outlook email

  WP.com: Yes
  Correct account: Unknown

• 

  staff-sheva · Staff · Jun 8, 2022 at 4:24 pm

  • Copy link

  Hi @siqdee02eee636c,

  Looking at your account, you have no sites listed. Do you perhaps have another WordPress.com account (or Jetpack-connected site), and could you please share your site URL?

  Please keep in mind, these forums are for sites hosted on WordPress.com managed hosting. If your site is hosted elsewhere, help is available in the WordPress.org forums or by contacting your hosting provider.