Email Issues

  • Unknown's avatar
    danceumbrella · Member ·

    Any idea what I have done wrong?

    I completed the domain mapping process and added a custom DNS record. I am still able to check my email via the online host, but it no longer connects to my organizations Entourage email client. Any help or ideas at all would be really appreciated. Ultimately I need to be able to reconnect everyone’s Entourage. My only guess is that there is something I’ve done on WordPress that has messed this process up.

    Below is the custom DNS with some of the identifiers altered but the syntax is still accurate.

    A autodiscover 216.200.34.201
    MX 10 mx1.mymailserver.com.
    MX 100 mx2.mymailserver.com.
    MX 110 mx3.mymailserver.com.
    A mail 216.200.34.97
    A pop 216.200.34.97
    A smtp 216.200.34.97

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    airodyssey · Member ·

    Hi. The syntax appears to be accurate. If you are still experiencing email issues, you may want to try contacting your email provider’s tech support. Show them a link to this WordPress.com support document:
    http://en.support.wordpress.com/domain-mapping/custom-dns/

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