Email lists

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  rickinc · Member · Apr 2, 2020 at 7:45 pm

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  Hi I’m trying to access my email lists of customers ?

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  fstat · Staff · Apr 3, 2020 at 8:31 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  rickinc · Member · Apr 3, 2020 at 9:01 pm

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  Hi , it was Threefeather.com

  I made a Mistake by moving it to shopify off of flywheel platform and didn’t gather my customer email list . Oops

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  staff-blorbo · Staff · Apr 3, 2020 at 9:57 pm

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  The site is still connected, so you’ll be able to export them from https://wordpress.com/people but you will need to be logged in under one of its 2 connected WordPress.com account, neither of which is the account you’re currently logged in with.

  If you do not recall the password, we have some options for you at https://wordpress.com/support/account-recovery/

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  rickinc · Member · Apr 3, 2020 at 10:48 pm

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  I had a developer set all this up for me years ago and can’t seem to figure what my account info/ name was under. He can’t either. Hmm

  All I know is three feather.com is my company and site. Sorry this isn’t my wheel house haha

  Any word of wisdom?

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  staff-blorbo · Staff · Apr 3, 2020 at 11:19 pm

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  Please send an email to passwordhelp (at) wordpress (dot) com explaining the situation, and we’ll see if there’s anything we can do for you.

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  rickinc · Member · Apr 3, 2020 at 11:26 pm

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  Thanks will do:) appreciate you

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  simranvijwani · Staff · Apr 4, 2020 at 6:58 am

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  I’ve replied to the email ticket you submitted, so I’m closing this thread as a duplicate.