email login issue

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  jennysarts · Member · Jan 14, 2019 at 2:47 pm

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  Hi there, first I want to say… Finding some way to contact customer support when you have a free account is like trying to get congress to pass a law…
  A flat out if you have a problem that only WordPress can fix, click here would be nice.

  I have an account, I want to switch to my other email, emailB

  I logged in with the emailB once forgetting I had the account under emailA, and it actually made a wordpress account for me under EmailB automatically .

  So EmailB had an empty account.

  EmailA has an account with stuff and everything.

  I want to switch to EmailB’s email address using emailA’s site.

  I tried to change the email and it said it was already in use (yes, by me)

  I deleted the EmailB wordpress account thinking I could recover it back to the emailA account

  It says I can’t do that.

  Can we make EmailA’s account use EmailB’s address? I didn’t want an emailB account, but now I dont want to pay extra money for having emailA. I wont have access to the emailA after i cancel it.

  The blog I need help with is: (visible only to logged in users)

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  jennysarts · Member · Jan 14, 2019 at 2:48 pm

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  and because it involves login information, I would really not like to have this discussion in public.

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  gemmacevans · Member · Jan 15, 2019 at 9:46 am

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  Hi jennysarts,

  These forums are where we provide support for WordPress.com sites and accounts without any paid upgrades, so you were through to the right place.

  I deleted the EmailB wordpress account thinking I could recover it back to the emailA account

  We’ll need to know the specific email addresses in order to look what is happening. I see one of our Happiness Engineers replied to your closure email yesterday so it would be great if you could reply and we’ll continue helping you there.

  Thanks!