email message I've received

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  wdc623 · Member · May 25, 2016 at 12:50 am

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  I received a recent email message saying my wordpress account will expire in 31 days…which according to the information on my site says it’s good through mid November 2016. What is the deal or which should I believe?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 25, 2016 at 3:32 am

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  Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · May 26, 2016 at 12:02 am

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  Hi there,

  I would be happy to assist you in looking into your domain subscription. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into the subscription purchase.

  Let me know if you have any questions.

  Thanks!