Email new post to members
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When we publish a new post to our blog http://www.rsdstakeholders.org the members that have signed up for email updates are not receiving the email notification.
Blog url: http://rsdstakeholders.wordpress.com -
Howdy,
Could you ask any users who haven’t received the notification to contact us directly?
That will help us investigate the issue.
You might also ask them to check their junk/spam folders, and to ensure their subscriptions are configured properly:
http://subscribe.wordpress.com
Don’t hesitate to contact us again if you need anymore help. :-)
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None of the 41 members are receiving emails. They had in the past. I’m sorry that I cannot disclose email addresses on this forum but you should be able to view our emails list through your back office?
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Please ask a few of them to contact us directly via support@wordpress.com, then we can track down the problem.
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I’m not entirely sure, there’s more than just me here, so I haven’t been directly involved with the email end of things. Did they contact us?
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Okay, I’m sorry to hear that. We’ll be happy to look into it.
If they haven’t emailed us yet, when they email support@wordpress.com, please let them know to include the following in the subject ( rsdstakeholders.org ) in addition to this forum thread URL in the body of the message:
https://en.forums.wordpress.com/topic/email-new-post-to-members
In the meantime, I’ve also subscribed to your site by email to see if your next published post goes through.
Thanks!
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