How can I access my account if I don't have access to that email anymore?

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  karenshelton23 · Member · Aug 30, 2011 at 3:06 am

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  I have two blogs, and I believe they are registered with two emails. I’d like to merge them, or delete one. But my main one, karenshelton.wordpress.com is linked to an email I don’t have access to anymore. I need to get into my blog to post again. HELP?! The email listed above is my current email, to the new blog. My current blog is titled “A Foster Home”
  Blog url: http://karenshelton.wordpress.com

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  evarlese · Member · Aug 30, 2011 at 2:02 pm

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  Hi there,

  Can you please contact us regarding this issue?

  We require an email from the address on the account to prove blog ownership. However, one of our Happiness Engineers would be happy to take a closer look at your particular situation.

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  karenshelton23 · Member · Aug 30, 2011 at 8:52 pm

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  My email for both accounts are the same. Would you like screenshots of the emails showing this?

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  evarlese · Member · Aug 31, 2011 at 5:57 pm

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  Thank you for offering to provide us with screenshots. However, it looks like “A Foster Home” is on the same account as karenshelton.wordpress.com.

  To access the Dashboard for “A Foster Home,” please login to your WordPress account as you normally would and go to your Admin Bar > Blogs > A Foster Home > Dashboard.

  Are you still looking to merge these blogs and/or delete one of them?

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  karenshelton23 · Member · Sep 1, 2011 at 2:51 am

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  This is the account I can’t get into. It uses the same email as my other, and when I try to send a password request, it sends it for the account karenshelton23. I still want to merge them, yes.

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  evarlese · Member · Sep 1, 2011 at 7:22 pm

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  For security reasons, we require an email from the address used to register the account to prove ownership of the account and cannot accept any other forms of identification.

  Since you no longer have access to the email associated with karenshelton.wordpress.com, you may want to simply try going through any passwords you may have used in the past.

  I apologize that there isn’t a more straightforward solution to this problem. However, it can be difficult to prove blog ownership and attempting to remember the log in information seems like it may be the best option at this point.

  Again, I am very sorry for any frustration this may cause. If, on the off chance it is possible for you to access your old email address, please contact us.