Email not working

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  seanpwarren · Member · Jun 7, 2014 at 12:30 pm

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  I added wordpress to an existing domain that was hosted by hover at http://www.stevewestfall.com I followed the instructions for linking the email, but the email has since stopped working completely, could this be something I did wrong?

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jun 7, 2014 at 5:52 pm

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  Hello there! I’m not sure when you setup your email settings, but please do keep in mind that it can take up to 72 hours for the DNS records to fully propagate and your email to begin working. When did you change your DNS settings here at WordPress.com? Please let me know and I can better troubleshoot your issue. Thanks so much!

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  seanpwarren · Member · Jun 7, 2014 at 7:21 pm

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  I changed them on Thursday, but updated today based on a recommendation from the host company, I’m just afraid I did it wrong as I’ve never done this before.

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  thatrobyn · Member · Jun 8, 2014 at 4:56 pm

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  Hello there, Could you confirm for me that hover.com gave you the following MX records:

  mx.hover.com.cust.hostedemail.com. with priority 10

  Also, could you please find out if hover requires that you also use CNAME records for your DNS setup here at WordPress.com? If so, if you could provide me with that information, it would be a big help.

  Thanks so much!