Email notifications

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  nicholasandjessica · Member · Mar 26, 2013 at 8:58 pm

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  I am not getting e-mails when I receive new followers even though that is the setting I have marked.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 26, 2013 at 9:01 pm

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  Please confirm that your email address is correct.

  You have two separate email address settings at WordPress.com.
  http://en.support.wordpress.com/email-address/

  Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

  Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

  Please confirm your settings here are correct > Settings > Discussion
  E-mail me whenever
  __ Someone follows my blog

  I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.

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  nicholasandjessica · Member · Mar 26, 2013 at 9:09 pm

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  Yep, pretty sure my email’s are correct

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  timethief · Member · Mar 26, 2013 at 9:12 pm

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  Thanks for confirming and please be patient while waiting for Staff.

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  staff-blorbo · Staff · Mar 26, 2013 at 9:32 pm

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  Are these new WordPress.com followers, or new email (non-WordPress.com) followers?

  We only send out email notifications for WordPress.com followers.

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  nicholasandjessica · Member · Mar 26, 2013 at 9:47 pm

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  They are non-word press followers.
  I guess I thought you’d send out a notification with any new follower.
  When I began the blog (about a year ago) I remember getting emails for non-word press followers and then it seemed they stopped. Was this a change since then, maybe?

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  staff-blorbo · Staff · Mar 26, 2013 at 9:52 pm

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  Yes, that’s about when we made the change.

  When a WordPress.com user subscribes, we can sent you their name, gravatar, and blog URLs as a way to know who it was and encourage you to visit them.

  If the subscriber is not a WordPress.com user, the only identifying information we have is an email address, and we can’t send that due to our privacy policy. Considering that, we decided that sending a bunch of “someone who we can’t tell you about subscribed to your blog” emails wasn’t really of benefit to most people and actually more of a source of confusion.