Email Notifications for Feedback forms

  • Unknown's avatar
    mushroomtheatre · Member ·

    I need to change the address where I get notifications that my contact form has been filled out. I would like to use (email visible only to moderators and staff) – as the email that the notifications get sent to. It currently has administrator access but does not receive notifications. Instead notifications go to (email visible only to moderators and staff). I have tried updating the accounts primary email address but it is saying that (email visible only to moderators and staff) is already in use. – I am unable to shut that old account down. Please can you advise me on how to receive email notifications of FEEDBACK FORMS at this new address. Thanks

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    You have two separate email address settings at WordPress.com.

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    Try changing it at http://wordpress.com/#!/settings/ first.

    If that doesn’t work, try Users -> Personal Settings in your blog’s Dashboard.

    Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

    Note: After the change you will receive an confirmation email. Please be sure to check your spam/junk mail filter in your email client, if you cannot locate it.

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