email & password

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  madamebaird · Member · Mar 22, 2024 at 10:32 am

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  My email isn’t functioning and my password won’t function. I need to reset the password but have that link sent to a different email account. That’s why I need to e-chat to an operative.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Mar 22, 2024 at 3:38 pm

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  Hi,

  If the email address associated with your account is not working and you need to update it, please use the account recovery form:

  https://wordpress.com/wp-login.php?action=recovery

  Here you have more information about this process:

  

  Recover Your Account

  in WordPress.com Support

  5 min read

  At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Provide a Recovery Email and SMS Number In the event you don’t have access to your primary WordPress.com contact information, you can provide a backup email and SMS number to verify your

  The account recovery team will be able to help you change the email address to access this account.

  Hope this helps!