Email recognition

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  prowe58 · Member · Feb 24, 2015 at 8:03 am

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  My email address is not beginning recognized and do not know how to log in to my WordPress account? It has been a while since I logged in.

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Feb 24, 2015 at 6:16 pm

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  @prowe58

  Can you confirm the address of the site you’re trying to access?

  Once you give me some additional clarification, I will be more than happy to continue addressing your issue.

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  prowe58 · Member · Feb 25, 2015 at 1:38 am

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  Yes i am trying to access http://www.hornetsrugby.org.

  Thanks for your help,

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  pmciano · Member · Feb 25, 2015 at 3:31 pm

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  @prowe58

  You’ve reached support for the free blogs hosted at WordPress.com. The site you’ve indicated, hornetsrugby.org, is running a self-hosted/installed version of WordPress (using the free WordPress.org software).

  To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:

  WordPress.com vs. WordPress.org

  Since your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  You may also wish to contact your host’s support team for more assistance.

  For your issue, the following page may be of assistance:

  http://codex.wordpress.org/Resetting_Your_Password

  If you have any questions regarding WordPress.com, please let us know.