email recovery

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  gdukebicycles · Member · Apr 16, 2023 at 8:28 am

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  it apears my email acount has been suspended. I have no reason and am getting no help from gmail

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Apr 16, 2023 at 11:40 pm

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  Hi there,

  I can confirm that your domain is connected with us, which you can see here: https://wordpress.com/me/purchases/

  However, based on a look at your domain settings, it appears that your domain is registered with Netregistry and using Google Workspace email settings. We are not in direct control of your email, so we can’t help troubleshoot that issue, but I can confirm there have been no recent changes to the settings your domain uses for it’s email connection.

  Please check in with Netregistry (or Google, if you purchased your Workspace account from them directly) and ask them to confirm that the domain settings they see on their end are correct or not. If they suggest any changes please let us know and we can help get those added to your domain settings.

  Thanks!