Email Registration Activation
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When subscribers join, they are not getting an email verification on http://www.buyandsellhuntingdogs.com. Can you help please.
Bob McKamie
The blog I need help with is: (visible only to logged in users)
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I checked http://buyandsellhuntingdogs.com/ and I found that site is setup using WordPress software, but it is not hosted here at WordPress.com. See http://support.wordpress.com/com-vs-org/ to learn about the differences.
In your case, your best option is to post specific details about the plugin or service you are using for subscriptions at the volunteer-based WordPress.org support forums at http://wordpress.org/support/ Try to include as much detail as you can such as whether it works for some people and not others or if it worked in the past and stopped working and if you’ve made any recent updates or changes to your web server or web files or if you’ve recently added other plugins.
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@cohengraphics, we’ve fixed your WordPress.com account. Can you try it again now and let me know if you’re still having any trouble?
To help track down why some of these cases are happening, can you tell me everything you can remember about your original signup? Did you sign up via https://wordpress.com/ in a browser on your phone or by using the WordPress mobile app by chance? Or did you sign up through WordPress.com in a desktop browser? Do you recall whether or not you received an activation email when you first created your cohengraphics account?
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Hello,
several people told me they did not manage to register to my blog. I see other people that do.
http://digitalpedagogy.co/
They write e-mail address but did not receive notice in the mail. When they try to get help – they get this message:
“We were unable to fetch your activation record. Are you sure you specified the email address you signed up with?”
efrat -
@efratmima, because you mentioned you are trying to get people to register to your blog, I would like some additional information. Can you please start a new help request and include some details such as:
Are you trying to invite authors, editors, contributors, or followers to your http://digitalpedagogy.co/ blog? If yes, did you initiate the invites through the blog’s WP Admin > Users > Invite section or did you ask them to sign up separately first.
Can you include the username from one signup from a person who has reported to you they are having this problem or ask them to comment here or in the new help request?
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@efratmima, thank you! I don’t see a new help request in the forums. Did you submit it by email or by another route or perhaps from a different account?
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@efratmima, nevermind on the last question, I have sent you an email so I can ask about the other accounts without having you post information like that on a forum. I will follow up with you by email.
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