Email Service Click Tracking

  • Unknown's avatar

    WordPress.com stats does not seem to track clicks from email broadcast services like MyEmma, Constant Contact or Mailchimp.

    I just recently confronted this fact. For example. I did an email broadcast from MyEmma.com on August 19. MyEmma shows that there were 250 clicks, (208 unique) to various URLs listed in the email. My wordpress stats shows only 11 clicks in the past 7 days from e2.ma (Emma’s broadcast domain).

    I’ve always seen a rise in traffic following an email broadcast. But I never realized that I was not seeing the resulting clicks in the WP stats system.

    Is this some sort of a bug or other issue?

  • Unknown's avatar

    Why would it be a bug? WP.com is not designed for that kind of tracking.

  • Unknown's avatar

    Tracking clicks from these services is like tracking any other traffic source coming to a site. They are from domains. You can have the situation where an email blast goes out from someone to a large list and get a spike in traffic from it, but not be able to tell.

    I had the wonderful problem of so much traffic hitting one of my sites that it brought down the server briefly. I was able to see all of the sources except for the clicks that were coming from the email service.

  • Unknown's avatar

    so much traffic hitting one of my sites that it brought down the server briefly

    then you are not asking about a WordPress.COM blog – traffic spikes don’t take down blogs here

  • Unknown's avatar
  • Unknown's avatar

    The wordpress.com stat system us deployed to self-hosted sites via the Jetpack plugin system from Automattic. So, I am discussing the same system on the correct site.

  • Unknown's avatar

    Yes, but you are in the wrong forum. The forum for your blog is WordPress.ORG. Where they will also tell you that the Jetpack system does not track those clicks. We cannot help you further here.

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