Email shares of blog posts not received

• 

  davidkanigan · Member · Dec 25, 2011 at 7:04 pm

  • Copy link
  • Add topic to favorites

  Users who have tried to share my posts have indicated emails were not received by recipients. I have tried to send them to myself, and I’m not getting them either.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Dec 25, 2011 at 7:14 pm

  • Copy link

  Are your referring to email subscribers? What if the emails aren’t getting through? If you’re not receiving notification emails see here > http://en.support.wordpress.com/email-notifications/
  If you are still having trouble, you will have to contact Staff for help and please include an example of a post URL where you expected to receive a comment or other notification.

  Or are you referring to sharing buttons? http://en.support.wordpress.com/sharing/#troubleshooting

• 

  davidkanigan · Member · Dec 25, 2011 at 7:51 pm

  • Copy link

  Referring to sharing buttons. The buttons work. Message comes up saying post has been shared. Yet no emails are being received

• 

  timethief · Member · Dec 25, 2011 at 7:58 pm

  • Copy link

  Message comes up saying post has been shared. Yet no emails are being received

  When we share what we share is posted to the site we share it on. There is not email involved, unless one clicks the “email” icon, which I did and as you said I received a message telling me the email had been sent but I did not receive the email. That means you need to contact Staff.

• 

  davidkanigan · Member · Dec 25, 2011 at 8:01 pm

  • Copy link

  Thank you