Email Subscriber Plugin Not Sending

  • Unknown's avatar
    miaslowcarblife · Member ·

    Hello! I recently downloaded the plugin for email subscriptions on my site. When someone subscribes it works and goes through just fine. However I have all the categories selected to send each time I add a new recipe post. They aren’t sending though. I have everyone set as public and i’ve tried changing the mail type, nothings working. I’m not sure how to get them to send. Any info helps thanks!

  • Unknown's avatar
    torres126 · Member ·

    Hi,

    Would you please mind giving a URL for the site which you have an issue with? Since you’ve downloaded a plugin, it would seem that you either have the Business Plan on WordPress.com or your site is self-hosted.

    As this forum is for issues with WordPress.com, there isn’t help available for self-hosted WordPress blogs. See the difference here: https://en.support.wordpress.com/com-vs-org/

    You may be able to find help for self-hosted WordPress here: https://wordpress.org/support/

    Alternatively, if you are using WordPress.com, you could use the default subscription option offered to everyone. You can find more on that here: https://en.support.wordpress.com/subscriptions-and-newsletters/

    Hope this helps!

  • kokkieh · Staff ·

    Hi there,

    Please contact support for the email subscription plugin you are using directly. We do not provide support for the open source WordPress software or for specific plugins on that software here.

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