Email subscribers

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  yenidavila · Member · Mar 4, 2021 at 5:30 am

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  People are telling me that they are subscribing and I do not see their email on my list.

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  aleone89 · Staff · Mar 4, 2021 at 10:43 am

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the site where people are meant to be subscribing please?

  We may be able to take a close look at that.

  Many thanks.

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  yenidavila · Member · Mar 4, 2021 at 12:14 pm

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  Home

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  staff-mckluskey · Staff · Mar 4, 2021 at 1:26 pm

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  Thanks for that.
  I can see there are currently 4 subscribers on your site.
  Would you be able to give us emails of the people who are having issues subscribing to your site? No worries, the emails will be only visible to the WordPress.com staff.

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  yenidavila · Member · Mar 4, 2021 at 6:18 pm

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  I just ran through the whole process with my work email which was one of the ones giving me a problem and it worked (email visible only to moderators and staff) another one that I know has done the subscription is (email visible only to moderators and staff) I even invited her differently and I still can’t see her.

  Thanks again for your assistance

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  staff-blorbo · Staff · Mar 4, 2021 at 8:03 pm

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  That one is still Pending. They were sent a confirmation email 13 hours ago with an activation link which has not yet been clicked.