Email subscribers not getting email notifications of new posts

• 

  peterkirsch · Member · Jan 11, 2017 at 10:11 pm

  • Copy link
  • Add topic to favorites

  A couple of my readers haven’t been getting email notifications of my new posts recently. This is new behavior and just started in the last month or so.

  I suspect it might have to do with them being wordpress users and it conflicting with the ‘Follow’ settings as in addition to signing up for email notifications, they also follow me on wordpress.

  Any suggestions?

  The blog I need help with is: (visible only to logged in users)

• 

  staff-zinnia · Staff · Jan 12, 2017 at 12:50 am

  • Copy link

  Howdy –

  Do you know the email address that are not receiving the notifications of the new posts? I’ll be happy to check our records.

• 

  peterkirsch · Member · Jan 14, 2017 at 8:55 pm

  • Copy link

  Hi Liz, thank you for the response. Sorry for my delay.

  I do know the email address, but would prefer not to post it here in the forum. Can you arrange for another method for me to send it to you? The email you sent was from a do-not-reply address.

  Thanks.

• 

  staff-zinnia · Staff · Jan 16, 2017 at 3:08 pm

  • Copy link

  Good Morning –

  I have sent an email your way. You can reply there with the email addresses. This is a separate email than the notification that you receive from my comment to this thread.