Email Subscribers not receiving emails
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When we post a new article on our website, our email subscribers are not receiving all of the emails about the new posts. I received an email about one of our posts from one of our authors, but none of the posts from our most frequent author. Please help us with this issue.
The blog I need help with is: (visible only to logged in users)
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bmaqmichael
That site is not hosted by wordpress.COM and we cannot help you in this support forum. You are posting to the wrong support forum.
We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
(3) Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
WordPress app support https://apps.wordpress.org/support/ -
frankie203
Please click this link https://en.forums.wordpress.com/?new=1 and start your own thread being sure to provide the URL of the site email updates are not being received from. This one is an old and empty site https://frankie.wordpress.com/
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