Email Subscribing Feature not working

• 

  planetpositiveproject · Member · Dec 31, 2021 at 9:25 pm

  • Copy link
  • Add topic to favorites

  Hello,

  There is a box at the bottom of my blog allowing users to subscribe using their emails (with the Rebalance theme). However, every time users input their emails, it’s saying that they’ve already subscribed, even if they haven’t yet.

  I tried inputting my own email into the field, but my information does not show up under “Users” on my dashboard, and I am not getting any blog-related emails. Not sure what’s wrong.

  Thank you for the help.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-blorbo · Staff · Jan 1, 2022 at 12:09 am

  • Copy link

  What are one or two of the email addresses you’ve tried?

  If you type them here like normal email addresses, they’ll be hidden to all but staff.

• 

  planetpositiveproject · Member · Jan 1, 2022 at 3:07 am

  • Copy link

  I was able to get it to work – I believe I was trying to input emails while signed into my WordPress account, and that caused the problem.

  Thank you for the help though.