Email subscription type labeled as not sending
-
Hello! I was checking my subscribers when I noticed some subscribers’ subscription type is set to “Not sending.” Does this mean wordpress is not sending them emails everytime I post? What happened to cause this?
Thanks!
The blog I need help with is: (visible only to logged in users)
-
-
-
Hi there @princesslilo!
Great question. If a subscriber shows as “Not Sending,” it means WordPress.com has paused email delivery to that person. This usually happens if:
This usually happens if:
- They unsubscribed manually,
- Their emails bounced (e.g., invalid or full inbox),
- Or they marked an email as spam.
Unfortunately, for privacy and deliverability reasons, WordPress.com won’t resume sending automatically.
The best next step is to ask the subscriber to re-subscribe through your site or check their spam folder and mark any emails from you as “Not spam.”
Check this guide for reference: View Your SubscribersLet me know how it goes.
- The topic ‘Email subscription type labeled as not sending’ is closed to new replies.