email subscriptions

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  melissabluefineart · Member · Dec 26, 2016 at 4:27 pm

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  My favorite blogs stopped coming to my email. I have tried resubscribing to them, to no effect.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 27, 2016 at 12:49 pm

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  Hi there,

  It appears that you’re currently blocking us from sending you any email notifications. This happened automatically because a number of emails we sent to your account were marked as spam.

  You’ll need to change this in your account settings, here:

  https://wordpress.com/me/notifications/subscriptions/

  But please also be aware that if you mark more emails from us as spam, or if Yahoo spams them automatically, this setting will be changed again automatically.

  If you didn’t mark our emails as spam your email account might be doing it automatically. In that case you’ll need to check your Spam folder and mark the emails from us as Not Spam. You can also contact Yahoo support to find out how to add us to your safe senders list on their end.

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  melissabluefineart · Member · Dec 27, 2016 at 2:57 pm

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  My spam is empty, and I never have put an email from you into spam. It must be yahoo doing it, then. Thank you for pointing the way to a solution.

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  kokkieh · Staff · Dec 27, 2016 at 4:14 pm

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  Whitelisting @wordpress.com email addresses with them should prevent any more emails from going into spam. I hope that works :)