Email Support with premium package

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  kailabell · Member · Feb 10, 2016 at 9:27 pm

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  I was advised on your website to contact you guys for more info re: emails. Please let me know. Thank you.

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  timethief · Member · Feb 10, 2016 at 9:33 pm

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  What exactly do you want to know, please?

  To contact Staff then know there is no phone support. For all the support options when you have technical support issues
  see https://en.support.wordpress.com/help-support-options/

  If you have a paid upgrade, please use the “Contact Support” form, http://support.wordpress.com/contact/ where you will receive a choice of having staff answer your question publicly or privately. See here Live Chat Support https://en.support.wordpress.com/live-chat/

  re: direct email support
  Also note, that you can email Staff at:
  support@wordpress.com
  or
  help@wordpress.com

  All support docs are at http://support.wordpress.com
  Do these support docs help?
  https://en.support.wordpress.com/add-email/
  https://en.support.wordpress.com/email-forwarding/

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