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Forums / email update and two blogs

email update and two blogs

  • Unknown's avatar
    barbedler · Member · Jun 16, 2023 at 3:20 pm
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    I want to keep my blog sittingbehindtheeightball. I created a goldenmusings blog in 2022, but then I couldn’t figure out how to update it the way I wanted so I used my work email. Unfortunately, I do not know how to reconnect to my sittingbehindtheeightball blog because it will not let me change to my personal email which is (email visible only to moderators and staff).

    I would be happy to just delete the old blog goldenusings. Please help!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    fstat · Staff · Jun 17, 2023 at 9:05 am
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    Hi there,

    After reviewing your account details, I found that the “sittingbehindtheeightball” blog is actually associated with a different account than the one you are currently logged in to. The other account is linked to a different email address.

    If you are unable to recall the login credentials for your other account, we can help you recover access by providing the transaction ID associated with the upgrade you purchased for the “sittingbehindtheeightball” blog. This will help us verify your ownership of the blog.

    To retrieve the transaction ID from your card statement, please refer to the instructions provided in our support guide: https://wordpress.com/support/billing-history/#on-your-credit-card-statement

    Once you have the transaction ID, please visit the following form: https://wordpress.com/wp-login.php?action=recovery. Fill out the form, ensuring you include the transaction ID in the provided field. Our dedicated support team will then guide you through the account recovery process.

    Please note that for security reasons, we can only provide assistance with account recovery through the designated form.

    If you have any further questions or encounter any difficulties, please don’t hesitate to reach out to us.

  • The topic ‘email update and two blogs’ is closed to new replies.

Tags

  • account
  • payment
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from barbedler

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