Email validation?

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  piercehiggins · Member · Oct 3, 2015 at 11:25 am

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  Newbie here.
  When I log in i am asked to validate my email address but i never received any email. I have clicked ‘resend email’ and get message ‘confirmation email sent’ but nothing ever arrives? Help please?
  regards Pierce

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Oct 3, 2015 at 2:37 pm

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  Have you looked for the confirmation email in your spam filter? If you use Gmail or Google Apps, please have a look at this support page for assistance: https://en.support.wordpress.com/email-notifications/gmail-issues/

  Did you use the correct email address? You can check it at account settings. If the email is incorrect, update it and click the Save Account Settings button. There’ll be a message saying that there’s a pending change. Check your inbox for the confirmation email and click the link within to verify your email address.

  If none of that works, add “modlook” to the tags for this forum thread to let WordPress.com staff know that you need assistance with this issue.

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  piercehiggins · Member · Oct 3, 2015 at 4:39 pm

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  Hi
  Yes, I checked spam filters etc. Even went to the clubi server and checked there. Yes the email address is correct. I had no problem receiving the validation email from wordpress.org. This has occurred to me every few years and I suspect it may be that WordPress have not updated their RDNS record.

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  rachelmcr · Member · Oct 5, 2015 at 3:06 pm

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  Hi Pierce,

  I checked our records, and WordPress.com successfully sent those emails to the email address listed in your account settings. Those emails were accepted by your email provider for delivery, so if they didn’t appear in your inbox or spam/junk folder, you’ll need to contact your email provider to find out why they weren’t delivered.

  If your email provider isn’t able to help with that, I’d recommend using a different email address in your account settings.

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  piercehiggins · Member · Oct 5, 2015 at 3:42 pm

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  ok thanks will try that.

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  alashka · Member · Oct 19, 2015 at 10:39 pm

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  Hello,
  I also have a problem with the receipt of email confirmation for https://alashka.wordpress.com/
  Please help

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  thistimethisspace · Member · Oct 19, 2015 at 10:46 pm

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  @alashka
  If you do not find it in your email client spam filter and it’s not a Gmail account https://en.support.wordpress.com/email-notifications/gmail-issues/ then Click this add new topic link https://en.forums.wordpress.com/?new=1 and create your own thread please