Email verification not working

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  mkwhoever · Member · Aug 17, 2015 at 3:31 pm

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  I created my account in March 2015 and I thought I had already activated my account through my email address. However, when I sign in the first thing I see is a toolbar(?) telling me to verify my account, I keep sending the activation code to my email but I’m not receiving it.

  The blogs in question are thatbohemianwriter.wordpress.com and hallyuhotspot.wordpress.com (they are both linked to the same email.)

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 17, 2015 at 3:57 pm

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  If you are having trouble receiving email through a Gmail or Google Apps account please see here https://en.support.wordpress.com/email-notifications/gmail-issues/ Otherwise check your email account spam filter.

  If you do not find it, please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  rachelmcr · Member · Aug 19, 2015 at 2:47 pm

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  Hi there, I just sent you an email to help with that verification step. Please let me know if you don’t receive that email from me. :)

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  cherie1600 · Member · Sep 3, 2015 at 9:08 pm

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  I am having the same issue with not receiving the email verification in my gmail account. Checked all folders and it’s Not in spam. No filters. Anything else I can try?

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  timethief · Member · Sep 3, 2015 at 9:13 pm

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  Is it a Gmail address? If so see here https://en.support.wordpress.com/email-notifications/gmail-issues/

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  cherie1600 · Member · Sep 3, 2015 at 9:16 pm

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  Yes it is gmail. I already checked all of the things on that link – saw from post above. Still not solved ;(

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  timethief · Member · Sep 3, 2015 at 9:17 pm

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  Thanks for the reply. Please be patient while waiting for Staff help.

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  supernovia · Staff · Sep 3, 2015 at 9:58 pm

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  @cherie1600 – I’ve contacted you via email. Please reply and we’ll confirm your account manually. Cheers!

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  cherie1600 · Member · Sep 3, 2015 at 11:11 pm

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  Done, thank you!

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  daniella380 · Member · Sep 4, 2015 at 12:18 am

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  Hi
  I went through this thoroughly and still haven’t received email confirmation for gravatar account. I even checked my forwarded address from my domain. All the emails should be forwarded to my gmail account.

  Gmail Issues

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  cherie1600 · Member · Sep 4, 2015 at 4:59 am

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  Supernovia – account still not showing verified . . .

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  supernovia · Staff · Sep 4, 2015 at 4:07 pm

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  Hi @cherie1600 — you’re set now. Cheers!

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  supernovia · Staff · Sep 4, 2015 at 4:28 pm

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  Oh and @daniella380 — I’ve resent your activation email and confirmed that it was delivered to your domain-based email. I can’t confirm that it was forwarded to your gmail, though, so if searching for in:all wordpress.com does not work, please contact your mail provider.

  I’m going to go ahead and close this out. Cheers!