Email verification not working

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  a21stcenturyphilosopher · Member · May 21, 2020 at 12:15 pm

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  Hi there. I am unable to send an email verification link to myself. When I click on the button, no email is generated. The email address is correct and the email is not in spam/junk.
  Thanks in advance!

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  khushbudesaiblog · Member · May 21, 2020 at 12:34 pm

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  Hi i@a21stcenturyphilosopher,

  Could you post the site address so I can look further?

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  kokkieh · Staff · May 22, 2020 at 8:35 am

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  Hi there,

  Those emails have definitely been sent, and have been accepted by your email server.

  Besides spam, also check the Updates and Social folders in Gmail, as they often filter our emails there instead of to the inbox.

  
  @khushbudesaiblog,

  Please do not ask users for their WordPress.com account emails. Besides the fact that email addresses are automatically redacted in the forum so only staff can see them, you don’t have access to our internal systems, so there’s no way that knowing their email address would enable you to help them.