Emails about password changes that aren’t mine

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  lifelonglistmaker · Member · Nov 7, 2020 at 1:03 pm

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  I have received a few emails about password changes for usernames that I do not recognize. I thought they might be spam, but the email address I receive them from is the same one that notifies me when my site has been backed up or plugins updated. Why is this happening and what should I do?

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  kokkieh · Staff · Nov 9, 2020 at 5:42 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums