Emails Coming Form Submitted Form

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  marketingb93c0a788f · Member · Oct 29, 2021 at 1:58 pm

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  Dear Sir/Madam,
  I hope this email finds you well.

  We have a request form on our WordPress website that sometimes does not deliver filled entries to destination email. I can see entries through the WordPress Dashboard but not on the email. It is very rare but still happens sometimes.

  How can I make the entries come to our email without any errors?

  Regards,
  Jahan

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  mohammadriyad · Member · Oct 29, 2021 at 2:10 pm

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  Hi,
  Would you please let us know the URL of the blog you are facing challenge?
  Thank you.

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  marketingb93c0a788f · Member · Oct 29, 2021 at 2:21 pm

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  Hard Drive Recovery Services in Houston, Texas

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  mohammadriyad · Member · Oct 29, 2021 at 2:41 pm

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  Hi,
  Your site is not hosted with WordPress.com. Your website is using the open-source WordPress software (from WordPress.org). Please find below link to know more about the differences ​between WordPress.org software and WordPress.com:
  https://wordpress.com/support/com-vs-org/

  We would love to help, but your website is using different hosting and platform, As a result, we are limited to access your files and data to help you. However, you can ask the WordPress.org community for advice at below link where you will find people using same software as you are:
  https://wordpress.org/support/forums/.

  Moreover, your hosting provider’s support team may also be able to assist you.
  Regards.

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  kokkieh · Staff · Oct 30, 2021 at 7:17 am

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  Hi there,

  It looks like you’re using a form by Gravity Forms on that page, so please contact them directly for help with this. You can find their support site here:

  Help