Emails not being received

  • Unknown's avatar
    kazstuck · Member ·

    Over the years people have been saying they aren’t receiving my emails. I receive emails that the emails weren’t delivered. This is frustrating. I have changed email platforms a few times to see if the issue was there but it didn’t work. Please help.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Thank you for reaching out. We understand how frustrating email issues can be. However, as your site is not hosted on our WordPress.com managed hosting, our ability to assist is quite limited because we can only investigate issues on sites we host directly.

    You may want to know more about our managed WordPress.com hosting and why it can be beneficial. With our hosting, you get the benefit of optimized performance, great speed, top-of-the-line security features, and the convenience of managing everything in one place. For a deeper dive into this, you can check out this link: https://wordpress.com/hosting/

    Also, you might want to consider moving your site to our hosting. We have a very user-friendly migration plugin which can help make the process effortless.

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    While we may not be able to assist directly with the current setup, you can find assistance by asking for help in the community support forums for the open-source version of WordPress, which is the version your hosting provider uses for their site. They are in the best position to help. You can visit their forums here: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    We hope this helps, and we’re here if you have any more questions or need further assistance.

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