Emails not being sent to email followers?
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Hi,
Has something changed that I don’t know about? It seems like emails notifying followers of new posts aren’t going out. And they’re not going into spam folders. Is wordpress doing something differently or…what?
Thanks,
Terri Peterson
The blog I need help with is: (visible only to logged in users)
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Please post a couple of the email addresses of any subscribers saying they have not received updates here. The software will redact ie. hide them so only Staff can view them. Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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I hope you don’t mind, beyondpaisley, but I have the same problem with one of my followers, so I’m going to jump in here.
the email of the person not getting notifications for my blog is:
{email deleted}Thanks for any help!
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Can you both please email us at help@wordpress.com? It is a lot easier to discuss email addresses in private rather than on the forum.
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To clarify, the forum software is SUPPOSED to redact email addresses, but it doesn’t work 100% of the time. And so staff prefers to have these conversations in private.
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Thank you for this, Josh. I am such a novice, and didn’t come across the email option. Seems to obvious now!
Sending email!
lp
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