Emails not going to to subscribers – I have a basic WordPress.com site

  • Unknown's avatar
    lwcresearch · Member ·

    Hello,

    Today I published a new post on my blog, https://softwarestrategiesblog.com/ and unlike so many times before, I didn’t receive an e-mail immediately informing me and my followers the post was active.

    I have two e-mail accounts set up to validate when a post is successfully published. Neither had an e-mail of the post published this morning.

    Why is the e-mail subscribers feature not working or is there something I am doing wrong? I simply publish posts like before and this time no e-mail was created.

    Also, where can I change my e-mail greeting to subscribers signing up for my blog?

    Thanks very much for your help and have a nice Monday.

    Best,

    Louis

    The blog I need help with is: (visible only to logged in users)

  • staff-zara · Staff ·

    Hello Louis,

    A modlook tag has been added for Staff assistance to look into your issue.

    Just to let you know that since you’re on a paid plan, you’re entitled to contact support via live chat for faster support. When you’re at your Admin Dashboard, click the blue question mark at the bottom right corner to initiate a chat with the Happiness Engineers.

  • Unknown's avatar
    lwcresearch · Member ·

    Hi Reginabally,

    Thanks for the information and assistance, I appreciate it!

    Have a good evening,

    Louis

  • fstat · Staff ·

    Hi there,

    Your email notification settings are set up correctly. Can you please make sure that the email hasn’t landed in the spam folder or caught by a filter?

    Also, where can I change my e-mail greeting to subscribers signing up for my blog?

    This is not possible for WordPress.com and Jetpack sites.

  • The topic ‘Emails not going to to subscribers – I have a basic WordPress.com site’ is closed to new replies.