Emails not working

  • Unknown's avatar
    haloherbs · Member ·

    I am not getting emails when orders come in, or or contact pages

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, your site isn’t hosted here. Can you check in with your hosting provider to ensure the mail server is configured correctly? Have them check localdomains / remotedomains as well, if that’s a thing with their configuration. They should know.

    Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself. This article explains some of the differences.

    You’ll want to create an account at WordPress.org so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.

    I hope this helps!

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