Emails through contact page

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  jakemelton96 · Member · Apr 29, 2021 at 5:29 pm

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  Hi,

  I am having problems with email replies through my contact form.

  When I respond to the form via email some people receive it all jumbled up and unreadable.

  Can you advise help please
  Jake

  The blog I need help with is: (visible only to logged in users)

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  deancroyal · Staff · Apr 29, 2021 at 10:09 pm

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  Hi there – It sounds like you are using the contact form. I checked your site at jakesbakes96.wordpress.com and I didn’t find a contact form. Is that the correct site?

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  jakemelton96 · Member · Apr 30, 2021 at 6:53 am

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  Hi, sorry that’s not the site.
  It’s http://www.jakebakes.co.uk

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  staff-mckluskey · Staff · Apr 30, 2021 at 7:52 am

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  Hi Jake,

  We won’t be able to help you here as jakebakes.co.uk is hosted on GoDaddy, not on WordPress.com.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.