Embed Form HTML Changing/Not Working

  • Unknown's avatar
    kgibd · Member ·

    Hi! I am trying to embed a Pipedrive web form on my blog, but the code keeps changing after I leave the block editor. When I insert the code it reads:

    https://webforms.pipedrive.com/f/loader

    And works fine when I preview the custom HTML; however, when I preview my site in a new tab I only see a hyperlink ‘https://webforms.pipedrive.com/f/loader’. Moreover, when I exit the block editor and reopen the page, the custom HTML changes to read:

    https://webforms.pipedrive.com/f/loader

    Which checks out, as this is exactly what I see.

    Is there a way for me to amend this so that the web form works? I have checked with Pipedrive and their coding works on their end, so I know it has to be a WordPress issue.

    Thank you so much!

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    kgibd · Member ·

    HTML I am trying to use:

    < div class=”pipedriveWebForms” data-pd-webforms=”https://webforms.pipedrive.com/f/ckoubfrngjL8aNbA1di9OMB9G1cCRw7yVVk77nu8Hp12cGtP30dUnA2tltjp4eol35″ >
    <
    script src=”https://webforms.pipedrive.com/f/loader” >
    <
    / script>
    <
    / div>

    Automatically converted to hyperlink form in the original post.

  • kokkieh · Staff ·

    Hi there,

    WordPress.com has some built-in code restrictions, and included in those restrictions it’s not possible to embed any script, form or iframe code on a WordPress.com site. If you try to add that code in the editor, it will be stripped out automatically the moment you save or publish the post:

    https://wordpress.com/en/support/code/

    WordPress.com comes with a contact form built in, and we also support forms from a few other services. Have you looked if any of those will work for you?

    https://wordpress.com/en/support/forms/

    If Pipedrive is the only option that will work for your specific needs, you’ll be able to embed that code if you upgrade to our Business Plan, as Business Plan sites don’t have the same code restrictions as we have for other plans.

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