Embeddable WordPress.com Follow Button Not Working
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Hi,
My self-hosted Jetpack-enabled site always shows the “Please check you’ve entered the address of a WordPress.com or Jetpack-powered site and try again.” error message whenever I try to make an embeddable WordPress.com follow button for it. All other Jetpack features are working and the Jetpack debugging page shows there are no Jetpack errors on my site.
I saw this on the forums (similar situation): https://en.forums.wordpress.com/topic/jetpack-and-duplicate-site?replies=3 but I can’t reply to it as it’s limited to staff and user, so I made this new post. Any updates?
Thanks in advance!
The blog I need help with is: (visible only to logged in users)
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As far as I am aware, there’s no support at all for that functionality here. WP.com bloggers have it built in. You could try contacting someone in the Jetpack forums over on Wp.org, or on the jetpack.me site.
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See, that confuses me. How come the forum poster on the post I linked above wasn’t sent away to other forums but I am, when we’re both having the same issue?
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Hi Erika,
Thanks for the report. We are aware of the issue and working on a solution. I’ll update you here once we have this figured out!
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Hi,
I also noticed an error. Every once in a while, when I would try out making an embeddable WordPress button, I notice that making one for http://erikadejesus.com (Jetpack-enabled self-hosted blog) would generate a button for http://erikadjesus.wordpress.com (WordPress.com blog that used to redirect to http://erikadejesus.com). My Gravatar profile would show a follow button to the WP.com blog, too, but make it appear as a follow button for http://erikadejesus.com so I get followers on the old blog instead of the new self-hosted one.
Why is this happening?
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Hi Erika,
Thanks for letting us know about that error. Some other folks have reported a similar issue when generating that button, so we’ve added your comments to our report about that to help our team investigate the issue.
In the meantime, can you check to see if Jetpack’s JSON API module is enabled on your self-hosted site?
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I checked and it’s enabled on the Jetpack Settings page. “Allow remote management of themes, plugins, and WordPress via the JSON API” isn’t checked on the configure page, though.
I’d also like to know… by any chance, would this error have something to do with my domain being registered under Wild West Domains (WordPress.com upgrade)? I just pointed my name servers to Bluehost (my host) but I haven’t transferred registries yet. My old WP.com blog still has the http://erikadejesus.com as the primary domain, BTW, so http://erikadjesus.wordpress.com redirects to http://erikadejesus.com.
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It could be related to your domain still being registered at WordPress.com, so if you are planning to transfer the domain to a new registrar it may help. But either way, you’ll need to check that setting on the JSON API module page to allow the WordPress.com button to “see” your site and work correctly.
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I just transferred my domain from Wild West Domains to Bluehost, and I just checked “Allow remote management of themes, plugins, and WordPress via the JSON API.” Still no luck regarding the follow button creation. :(
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I just entered your domain erikadejesus.com in the Follow Button Creation tool, and it created the button for me. (It’s possible it just needed some time to recognize the various changes you made.) Can you give it another try and let me know if it works for you this time?
If it doesn’t work, please let me know which settings you’re choosing on that page and I can take another look for you!
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Nope, it still doesn’t work. It randomly worked every once in a while in the past, but it would be pointing to http://erikadjesus.wordpress.com. Maybe that’s what happened to you? This time it just told me “Please check you’ve entered the address of a WordPress.com or Jetpack-powered site and try again.” :(
Which settings are you talking about, the one on Jetpack or the Follow Button Creation? I’m including both because I’m not sure.
On Jetpack, I’ve enabled Carousel, Contact Form, Custom CSS, Custom Content Types, Enhanced Distribution, Extra Sidebar Widgets, JSON API (“Allow remote management of themes, plugins, and WordPress via the JSON API” enabled), Jetpack Comments, Jetpack Single Sign On, Monitor, Notifications, Omnisearch, Post by Email, Publicize, Sharing, Shortcode Embeds, Site Icon, Site Verification, Spelling and Grammar, Subscriptions, Tiled Galleries, WP.me Shortlinks, Widget Visibility, and WordPress.com Stats.
On the Follow Button Creation page, I just selected “Show Blog Name.”
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Argh, sorry about that! I just checked again and I’m now getting the same error you are. And if I try to create the code for the button by hand, the button isn’t generated correctly for your self-hosted blog.
Unfortunately, I can’t find a workaround for this — we’ll need to wait for our developers to investigate what’s going wrong with the follow button. We’ll let you know once we have an update about it!
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Alright, thank you and I will be looking forward to your update. :)
Anyway, when you tried following me earlier (through the button, I suppose), I was notified on WP.com that you followed my old http://erikadjesus.wordpress.com blog, but it appeared as http://erikadejesus.com on the email notification. Probably because http://erikadejesus.com is still selected as the primary domain on my WP.com blog?
Could you please remove the http://erikadejesus.com domain from my http://erikadjesus.wordpress.com account? I’ve already transferred the domain to my host and I feel like it’s confusing the system in one way or another. I’m so sorry for the additional trouble!
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