Embedded Videos won't play on mobile

• 

  novusimperator · Member · Jan 27, 2019 at 9:22 pm

  • Copy link
  • Add topic to favorites

  Hey all!

  Having a bit of an issue with my WordPress site. When I embed a video from my media library into my posts using the default WP player, the video plays fine on desktops but won’t play on mobile. I’ve seen a number of threads about this online, is there any known fix for this? Any help would be great, thank you so much.

• 

  torres126 · Member · Jan 27, 2019 at 9:26 pm

  • Copy link

  Hi there,

  We’d be happy to help, but we require one vital piece of information. What is the URL of your website?

  Bare in mind that if your websites uses the self-hosted version of WordPress rather than WordPress.com, you should post in the self-hosted forums or alternatively contact your hosting provider. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  Let us know this information and we’ll try and move forward. :)

• 

  novusimperator · Member · Jan 27, 2019 at 10:04 pm

  • Copy link

  You’re correct, it is the self hosted version. Sorry I didn’t know there was a different forum. I’ll go there, thank you for the info :)

• 

  torres126 · Member · Jan 27, 2019 at 10:18 pm

  • Copy link

  No worries, best of luck getting this resolved. :)