Employee did not give us log in when let go

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  bulletineditorfb0e5dc950 · Member · May 25, 2019 at 4:45 pm

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  Hi there,

  We recently let go of an employee and we did not get much information regarding the log in to wordpress. She gave us just the password, but we do not know the username and have tried every combination possible. I tried to recover the account, but the problem with the account recovery form is that you need to access the original email and we don’t even know what email she created the site from. We have utility bills we can show proof of ownership. The URL is sanfranciscosolanorsm.org. We are really trying to get access so that we can redirect this current URL with a new one we made. Thanks.

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  staartmees · Member · May 25, 2019 at 5:03 pm

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  Do not start duplicate threads.