empty alt attribute

  • Unknown's avatar
    rossmfink · Member ·

    Recently, when my husband has tried to add photographs of paintings to his website, he has been getting the message. This image has an empty ALT attribute. This is a recent development and very frustrating because it’s preventing him from putting in new photographs. the photos he’s putting in the past appear on the developer website as empty LT spaces, even though they do show on the regular website. So the problem is not affecting the regular website, per se, but it’s preventing him from adding any more to the.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    rossmfink · Member ·

    Correcting the typos would just add a layer og confusion. I think the basic problem is clear even though the part about “LT spaces” is not what I said. Ross’s wife

  • fstat · Staff ·

    Hi there,

    I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.

    WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

    That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

    If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

    You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

    If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.

  • Unknown's avatar
    rossmfink · Member ·

    Thank you very much! I’ll take your advice about reposting the question at .org. The timing is wrong for us to migrate the website, as we just renewed with our current host, but I’ll save your reply to have at the next renewal.

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