Empty column block will not delete

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  andymossy · Member · Jul 14, 2020 at 8:36 am

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  I have discovered an empty column block that just says ‘this block contains unexpected or invalid content’ There is no remove block option. How can I delete it as it is affecting the layout of my page. PS I am not a coder so please go easy!

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  supernovia · Staff · Jul 14, 2020 at 6:42 pm

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  Hmm, you should see a trash option / three dots that lead to a trash option. But you might have to click “resolve” first.

  If that doesn’t work, could you send a link to the page or post so we can take a look?

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  andymossy · Member · Jul 14, 2020 at 9:29 pm

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  Hi Supernova thanks for helping out. There is no trash option.

  Tried resolv. it shows the before and after code but nothing happens when I click convert to HTML or Blocks buttons.

  I can’t send a link as it only shows in the back end admin.
  Can I send over a couple of screen shots?

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  kokkieh · Staff · Jul 15, 2020 at 5:29 am

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  If it’s a draft post, can you then give us the title instead? And just to confirm, this is on the site, https://andymossack.wordpress.com/, correct?

  If you think a screen shot might help illustrate the problem, you can add it to your media library and we’ll be able to see it there.

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  andymossy · Member · Jul 15, 2020 at 1:31 pm

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  Hiya It’s not a draft post. It is one of the pages.
  It is on my consumer travel site https://tripreporter.co.uk/ on the About Us section.
  https://tripreporter.co.uk/about-us/

  It doesn’t show up on the published version just the formatting on the page down the right side is all wrong.

  I will add 2 screenshots to the media library now.

  Thanks
  Andy

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  staff-mckluskey · Staff · Jul 15, 2020 at 2:08 pm

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  Oh, I’m afraid we won’t be able to help you here as your site is hosted on 1&1 Ionos, not on WordPress.com.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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  andymossy · Member · Jul 15, 2020 at 2:14 pm

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  Right. OK thanks for clarifying

  regards

  Andy