enable auto renew

• 

  gaudeamusacademia · Member · Oct 6, 2013 at 5:47 pm

  • Copy link
  • Add topic to favorites

  Please, i have problems updating my credit card when auto-renewing my domain howtopublishinjournals.com, it gives me the following message: ‘Error authorizing credit card. Please contact WordPress.com support’.

  Thank you.
  Rafael

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Oct 6, 2013 at 10:35 pm

  • Copy link

  I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

• 

  timethief · Member · Oct 6, 2013 at 10:36 pm

  • Copy link

  Are you logged in as Admin under the exact same username account that registered the blog and purchased the upgrade for it?

• 

  eurello · Staff · Oct 7, 2013 at 10:14 pm

  • Copy link

  Hi there – I see you were indeed able to renew, and I’ve cleared up the error you were getting on our end. Did you want to set up Auto Renew? If so, you can now do that here:
  https://howtopublishinjournals.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Let me know if you still have trouble!